Shipping policy

Shipping Destinations We currently ship to the following locations:

The United Kingdom only

If your location is not listed, please contact our customer service team at the contact us section to discuss potential shipping options.

Delivery Estimates

Approximatley 2-7 Business Days

Note: Delivery times are estimates and may vary due to circumstances beyond our control.

Order Processing Time All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Confirmation You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties, and Taxes Vital-Vibe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Damages Vital-Vibe is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 Returns and Refunds Our [Return & Refund Policy] provides detailed information about options and procedures for returning your order. Please review it carefully to understand your rights and obligations.

Customer Service For more information or assistance, please contact our customer service team in the contact us section

Changes to This Shipping Policy We may update this Shipping Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website. You are advised to review this Shipping Policy periodically for any changes.